Link Workers-Ways to Wellness- First Contact Clinical

First Contact clinical are a new service that could help people with managing their health behaviours or conditions.

The definition on the First Contact Clinical website is as follows;

First Contact Clinical is a provider for Ways to Wellness. This is an innovative social prescribing project for people with long term conditions (LTCs) in the West of Newcastle upon Tyne. It aims to minimise health inequalities in this community and reduce the use of mainstream health services.

Our team of Link Workers, based at GP surgeries, help patients get the right balance between professional care and that available from a range of services in their community. Patients are encouraged to set goals and develop action plans that could include:

Taking up and sustaining physical activity
Healthy eating / cooking
Social interaction
Accessing welfare rights advice
Supporting positive relationships
The link workers use our person centred approach to behaviour change that develops the self-confidence people need to be active partners in managing their long term health conditions.

Social prescribing can help people with different social, emotional or practical needs to find the right support and improve their health and wellbeing. Our team of Link Workers will take time to explore what’s important to individuals and support them to identify issues and challenges they would like to address. This may involve introducing them to services, groups or activities in their local community.

We support people to improve their health and wellbeing and to make positive life changes in areas such as:

Housing, benefits, financial and advice.
Employment, training and volunteering.
Education and learning.
Healthy lifestyle and physical activity.
Arts, gardening, creative activities.
Befriending, counselling and groups.
To access the service a person must be:

A resident of North Tyneside or be registered with a North Tyneside GP Practice.
18 years of age or over.

  1. There are benefits to having access to a service within GP practices. However, I also caution about those neurological cases where a more deeper understanding may not be so readily available to those who need it. This includes that harmful label of Medically Unexplained Symptoms – The Science of Life is so much more complex than what can be understood at a general practice level.

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